REFUNDS AND RETURNS
We want you to be happy with your purchase. If you are not completely satisfied, we offer returns and refunds in accordance with Australian Consumer Law. To request a return, exchange, or refund, please contact us at hello@emeldo.com with your order details. We will review your request and provide instructions on the next steps. Items must be returned in their original condition where applicable. We reserve the right to refuse returns that do not meet these requirements.
There is no returns or refunds on SALE - these are final sales - unless faulty!
SHIPPING INFO
Please note: AUSPOST DOES NOT OPERATE ON WEEKENDS or PUBLIC HOLIDAYS
INTERNATIONAL: Shipped from Australia
Once shipped, your item can vary in how long it takes depending on the country.. for more info on how long it takes with Australia Post to your country please visit: Auspost International Delivery Guide
CLICK AND COLLECT
Collect at your own leisure from by the door at 10 Byahamee St, Rye, Vic 3941.... unless you hear otherwise via e-mail or text.
You can collect when ever suits, no need to text or call ahead of time and no need to knock or anything when you have collected. Don't feel weird about it - it's all good! 0400900947 if you need anything!
Do not collect until you have received the message or email saying your click and collect is ready to collect! If you want to collect asap, please just contact Emily on the phone number above.
Wholesale